Axiv IT: a 360° digital group, expert in business digitalization for over 20 years.
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Third-party application maintenance services

Keep your sites and applications running at their highest level of performance

Application Management Services

In a constantly evolving digital ecosystem, having reliable, high-performance, and sustainable websites and applications is a strategic challenge for any organisation. This is why Axiv IT Group offers a comprehensive Third-Party Application Maintenance (AMS) service, designed to guarantee the continuity, security and optimisation for your digital solutions.

What is third-party application maintenance?

Third-party application maintenance brings together all corrective, evolutionary, preventive and adaptive maintenance actions for web, mobile or business applications. In other words, our mission is to take care of your existing applications: to correct anomalies, to develop functionalities, to ensure their proper functioning over time and to adapt them to new technical or regulatory requirements.

Personalised and evolving support

Every project is unique. That’s why we build tailor-made third-party application maintenance solutions, adapted to your needs, your technology stack, and your business objectives. Our dedicated team intervenes proactively or reactively, depending on the service level agreed upon together: from simple bug fixes to performance optimisation or the addition of new features.

Our commitments:

Reliability

Incident monitoring, rapid diagnosis, effective resolution

Reactivity

Contractual response times

Traceability

Shared ticketing tools, reporting, transparency on actions taken

Continuous improvement

Technical recommendations, technological monitoring, performance monitoring

Our expertise at your service

Our experienced AMS team is proficient in a wide range of technologies (PHP, JavaScript, modern frameworks, CMS, etc.). We work on projects developed by us or by third parties, following an audit and technical support phase.

The most common types of interventions:

Corrective maintenance

Bug and anomaly resolution

Evolutionary maintenance

Development of new features

Preventive maintenance

Security updates, monitoring, performance optimisation

Adaptive maintenance

Adaptation to new environments (browsers, OS, frameworks, etc.)

An experienced team 

Technical expertise, business vision and commitment to performance

For many years, we have been providing third-party application maintenance for our clients’ entire application portfolio. Our expertise covers everything from showcase websites and e-commerce platforms to strategic business applications with high business impact.

Our role is not limited to incident resolution: we guarantee the longevity, performance, and continuous evolution of the solutions we provide. Thanks to an experienced team and proven processes, we support our clients over the long term, ensuring high availability, consistent service quality, and continuous adaptation to business needs.

This approach allows us to be a trusted partner for companies with diverse challenges, combining technical expertise, business vision, and a commitment to performance.

A long-term relationship of trust 

Third-party application maintenance is also a partnership approach. We position ourselves as a true extension of your teams, with in-depth knowledge of your technical and business environment. This allows us to act quickly and effectively, while anticipating future needs.

Our third-party application maintenance contracts are flexible: fixed-price or time-based, with adjustable service levels (SLAs), to adapt to your organisation and your priorities.

Why choose Axiv IT? 

By choosing Axiv IT for the maintenance of your applications, you ensure the sustainability of your digital tools, while freeing up your internal resources to focus on what matters most: innovation and value creation. Contact us to discuss your third-party application maintenance needs and discover how we can support you sustainably.